RETURN POLICY
Return Policy
We want you to feel confident in your purchase. If something isn’t quite right, we’re here to help.
180-Day Return Policy
All returns, refunds, and exchanges are accepted within 180 days of delivery or in-store purchase.
To be eligible for a return or exchange:
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Items must be unworn and unwashed
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Items must be in original condition
Returns
Returns are requested directly through your customer account.
How to Start a Return
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Log into your account using the email associated with your order
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Navigate to Orders
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Select the order you’d like to return
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Click Request return and follow the prompts
Once your request is submitted, our team will review it and email you a prepaid return shipping label within a couple of business days.
Return Shipping
We provide a prepaid return label for approved returns.
Please note that original shipping charges are non-refundable.
Refunds
After your return is approved:
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Once the package is dropped off with the carrier, please allow up to 7 business days for it to reach us
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Refunds are processed within a couple of business days after the item is received
Refunds are issued to the original payment method, or store credit if preferred.
Exchanges
We offer exchanges for size or color only on eligible items.
To request an exchange, please email customerservice@45thlife.com with:
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Your order number
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The item you’d like to exchange
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The requested size or color
Please note:
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Exchanges are limited to size or color only
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Sale items are final sale and not eligible for exchange
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For all other changes, please request a return and place a new order
Damaged or Incorrect Items
If your order arrives damaged or incorrect due to our error, please contact customerservice@45thlife.com with:
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Your order number
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Photos of the issue
We’ll provide a prepaid return label and make it right.
Order Cancellations
Orders may be canceled before they ship.
To request a cancellation, please email customerservice@45thlife.com with your order number as soon as possible.
Once an order has shipped, it must be processed as a return.